Assignment Bottlenecks
Incoming orders, acceptance decisions, order loading and account setup can consume valuable office time.
Specialized back-office support for U.S. repossession and recovery companies — from assignment management and skip tracing to CR processing, driver pay, billing, certified mail, storage and final documentation.
We help recovery companies reduce administrative pressure while keeping their existing systems and procedures.
Incoming orders, acceptance decisions, order loading and account setup can consume valuable office time.
Drivers need support with CRs, status updates, documentation and day-to-day administrative follow-up.
Missed towing, fuel, storage or other approved charges can directly affect your margins.
Higher recovery volume often means more administrative workload without wanting the same increase in internal headcount.
Flexible operational support designed around the administrative processes that keep repossession agencies moving.
Order intake, data entry, verification, assignment details and ongoing status updates.
Research debtor, address, phone and vehicle information using your authorized resources.
Keep recovery records current and process administrative updates according to your SOP.
Support invoice preparation and accurate capture of applicable recovery charges.
Process approved driver and recovery-agent charges using your compensation structure.
Track storage information, impound lot fees, release authorizations and related documentation.
Capture fuel surcharges, towing and other approved billable recovery costs.
Prepare statutory personal property notices, Notice of Intent (NOI), certified mail tracking logs, and return receipt archiving.
Review required information, lot releases, and documentation before an account is finalized.
Our team works inside your process, following your SOPs and escalation rules.
Enter and verify assignment, client, debtor and vehicle information.
Perform skip-trace support and maintain the required recovery records.
Process CR, status updates, documentation and operational follow-ups.
Process driver pay, storage, towing, fuel and other approved charges.
Complete final documentation and quality-control checks.
No unnecessary platform migration. We adapt to your approved systems, access rules and workflow.
Coverage for the administrative work that surrounds assignments, communication, notices, storage and auction processes.
Accept/decline support, order loading, coverage checks, priority handling, status updates and coordination with your field operation.
Preparation of personal property notices, Notice of Intent to Sell (NOI), certified mail tracking entry in RDN/Clear Data, and electronic return receipt logging.
Active monitoring of dispatch inboxes, forwarder message portals (RDN, Primeritus, PAR, MBSi), routine status replies, and immediate escalation of hold/cancel alerts.
Vehicle logistics, storage records, lot release documentation, transport coordination, and auction-related administrative support.
Your operation retains control. We work under defined access, confidentiality and process requirements.
NDA-based engagements and confidentiality obligations for personnel assigned to client work.
Access is limited to the systems, accounts and information required for assigned responsibilities.
Controlled remote-work procedures, credential safeguards and secure system usage practices.
SOPs, quality checks, management oversight and operational reporting support consistent delivery.
Move repetitive administrative workload to a specialized support team while keeping your operational control.
Start focused, validate the workflow, then expand once the process is stable.
Understand your operation, volume and current administrative workload.
Identify which processes can be transitioned to our team.
Learn your systems, client requirements and procedures.
Evaluate accuracy, communication, turnaround and fit.
Expand into additional processes once the workflow is stable.
What recovery leaders value most: less administrative pressure, cleaner processes and better capture of billable work.
“The turnaround on incoming orders and condition report processing has completely unburdened our dispatch desk. Night operations run smoothly without morning backlogs.”Operations Director
Managing Principal
Multi-Lot Recovery Agency, California
“Having a dedicated team that actually understands RDN, Clearplan and forwarder scorecards without hand-holding made all the difference during our peak season surge.”Recovery Manager
Vice President of Fleet Logistics
Regional Collateral Recovery, Texas
“Billing reconciliation, fuel surcharges, and impound fee tracking were slipping through the cracks. COGO Services recaptured thousands in billable charges in our first month.”Agency Principal
Chief Financial Officer
Automotive Asset Recovery, Florida
Straight answers about how COGO Services fits into your existing operation.
Your team controls permissions and workflow. We work from documented SOPs, defined responsibilities and quality-control checkpoints.
Take the back-office administrative burden off your recovery agents and dispatchers. Reach out directly by phone, email, or visit our New York office to discuss your operational needs.
Speak directly with our team regarding repossession workflow coverage, dispatch support, and operational onboarding.
Call +1 (301) 799 6869Send us your agency overview, current software stacks, or service inquiries. Our team responds within one business day.
Send EmailCorporate headquarters in New York City, providing nationwide repossession back-office support across all U.S. timezones.
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